We do worldwide shipping and orders are shipped out every week. Allow 1-2 weeks after purchase to process items ready to order. Allow 3-5 weeks after purchase to process items made to order. USPS tracking is provided with every order and complimentary repairs are offered on all US orders. Please review your address prior to purchase and track your order once it's been shipped. Remember, we can't be held accountable for any issues that may arise after the package has been dispatched. Lastly, we work other jobs while running Onyx Pixies so please be patient with us at this time! (•ᴗ•)